- Year established
- 2006
- Team size
- 100–150
- Pricing model
- Mixed
- Hourly rate
- Not publicly disclosed
- Typical budget
- €50000+
- Notable clients
- Slack, Uber, Coinbase, Instacart, Nike, Patreon, Upwork, Headspace
- Best for
- Product-led technology companies that need UX-driven design, robust design systems, and brand expression embedded directly into digital products.
About Metalab
MetaLab is a product design agency best known for shaping some of the world’s most widely used digital products. Their work is deeply rooted in product thinking, focusing on usability, clarity, and scalability rather than surface-level aesthetics. MetaLab typically partners with product-driven companies at critical moments early growth, rapid scale, or platform maturity where design decisions have long-term structural impact. Rather than separating brand and product, MetaLab treats them as tightly connected systems. Visual identity, interaction design, and product architecture are developed together to ensure consistency across user experience and brand perception. This approach has made MetaLab a trusted partner for technology companies building tools that must feel intuitive, durable, and credible over time.
MetaLab does not publish rates or a project minimum, and the client roster suggests the floor is high. Worth establishing budget on the first call rather than after a scoping exercise.
Featured work
Uber
For Uber, MetaLab partnered on the design of core product experiences used by millions of people worldwide. The challenge was to support rapid global scale while ensuring the product remained intuitive, trustworthy, and consistent across regions, use cases, and user types. MetaLab focused on refining interaction patterns, interface clarity, and system-level design decisions that shape how the Uber brand is experienced day to day. Rather than approaching branding as a visual exercise, the work embeds brand values, reliability, speed, and ease directly into product behaviour. This project exemplifies how brand perception can be built and sustained through product design at massive scale.
- Product Experience Design
- UX/UI Design
- Design Systems
- Interaction Design
- Product-Led Brand Expression
Upwork
For Upwork, MetaLab redesigned key parts of the platform to help communicate trust, professionalism, and clarity within a complex two-sided marketplace. The challenge was to improve usability for both freelancers and clients while reinforcing Upwork’s position as a credible, enterprise-ready platform. MetaLab approached the project through deep product thinking, aligning interface design, hierarchy, and interaction flows with Upwork’s brand promise. By simplifying workflows and strengthening consistency across the platform, the redesign improved both user confidence and brand perception. The work demonstrates MetaLab’s strength in delivering branding through product systems where experience, not messaging, defines the brand.
- Product Strategy
- UX/UI Design
- Platform Design Systems
- Interaction Design
- Product-Driven Brand Experience












