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AI search visibilityUpdated October 2026Research-based

Profound review: enterprise AI visibility tracking that reads your server logs

Enterprise AI search visibility tracking with agent analytics read from your CDN, sold to brands on a quoted contract after a free seven-day trial.

TL;DR verdict

The most capable product we assessed, and one you can only size through a sales conversation, because nothing after the trial carries a price. It is also the only vendor here putting a response commitment in writing.

Best for: Larger marketing teams buying AI visibility through procurement, who want up to nine engines, edge traffic data and a written support commitment on one contract.

What Profound is

Profound tracks how answer engines describe your brand and benchmarks you against competitors, across up to nine assistants at the top tier. Alongside that sampling it connects to CDN and hosting platforms to read AI crawler and agent traffic arriving at your site, so it records who actually came as well as what engines say. It also runs AI Marketer agents for research and content work, and is built for larger marketing teams, with agency workspaces and per-client credit allocation.

What Profound is good at

The capabilities it ships, and which of them stand out.

  • Citation tracking across up to 9 answer engines
  • Competitor benchmarking
  • AEO content optimisation
  • Agency workspaces with per-client credits
  • SSO/SAML on Enterprise

Standout features

  • It watches your servers, not only the answers: Reading what reaches your infrastructure is a different measurement from sampling replies, and Profound includes it before you pay anything, with connections for Akamai, AWS, Cloudflare, Fastly, Netlify, Vercel and WordPress. Arrivals are much harder to argue with in a board meeting than inferred reach.
  • Somebody is contractually obliged to answer: No other vendor on our ranking commits to answering within a stated period at any level, and most name no channel whatsoever. It is a small clause that tells you a lot about how the company expects to be held to account.
  • Coverage reaches engines few rivals list: Nine assistants at the ceiling, including DeepSeek and Exa Search alongside the usual ChatGPT, Perplexity, Gemini, Copilot, Claude and both Google surfaces. Treat that as a ceiling and not a specification, because it belongs to the unpriced tier.
  • Agency workspaces with per-client credits: Allocation across client accounts rather than one shared pool. That is the difference between something an agency can resell and something it can only use internally.

Where it falls short

What the product does not do, kept separate from what we could not establish.

Product limitations

  • The trial is not a test of the product: Seven days on prompts chosen for you, with no history, exports or support, shows you the interface but not a trend, and no smaller paid plan sits between it and Enterprise.
  • Programmatic access is enterprise-only: It holds the most interesting data here, edge traffic alongside answer sampling, and offers no published route to getting at it in code. Two cheaper rivals open theirs at around $189.
  • Three assistants until you sign: The trial covers ChatGPT, Gemini and Google AI Overviews. Perplexity, Copilot, Claude and the rest arrive only on Enterprise, so you cannot see how you appear there before you buy.

Could not verify

  • The top tier carries no figure: Nine assistants, the security controls and programmatic access all live on a plan with no published price, so peak capability cannot be budgeted for in advance.

Who it’s for

A good fit for

  • Teams who need evidence, not inference

    Reading agent traffic at your own edge produces a number sourced from infrastructure you control, not from sampling. Where this has to survive scrutiny from outside marketing, that difference matters.

  • Organisations with a procurement process

    Single sign-on, a written turnaround and a named specialist are what a security review asks for, and this is the only vendor here carrying all three.

  • Agencies reselling visibility reporting

    Credits allocate per client rather than draining one shared pool, which is what makes the economics work when you are billing several accounts.

Look elsewhere if

  • Anyone who wants to start without a sales call

    Beyond the week-long trial, no plan can be bought online, so even a small rollout begins with a quote. Several rivals publish plans from $29 to $250 a month.

  • Small teams testing the water

    There is no proportionate small plan, and the trial's fixed prompt set cannot be pointed at your own buying questions.

  • Teams who will pipe this into their own systems

    Programmatic access needs the unpriced tier, so a reporting build cannot be scoped or costed in advance.

Pricing

Free 7-day trial, then a quoted Enterprise contract; no self-serve plan for brands since September 2026. Agencies: client workspaces at $399/mo each on Agency Growth. Checked 15 October 2026.

PlanPublished priceWhat the tier includes
TrialFreefor 7 days
  • • 50 recommended prompts, run daily
  • • ChatGPT, Gemini, Google AI Overviews
  • • Agent Analytics with CDN integrations
  • • Unlimited seats
  • • No history, exports, API or support
EnterpriseCustom
  • • Up to 9 answer engines
  • • Editable, custom prompt set
  • • All-time history, CSV and JSON exports, API
  • • SSO/SAML
  • • Optional dedicated specialist on a 24-hour SLA
Agency Growth$399/mo per client workspace
  • • 100 prompts per client workspace
  • • ChatGPT, Perplexity, Google AI Overviews
  • • 10 pitch workspaces a month
  • • 400 agent credits per client workspace
  • • Base plan price not published

Pricing watchouts

  • • No plan sits between the free trial and Enterprise, so a team that outgrows the trial in its first week goes straight into a procurement conversation.
  • • The trial's 50 prompts are chosen for your industry and cannot be edited, so it shows the interface rather than the questions your buyers actually ask.
  • • Agent work runs on credits. The trial includes a limited allowance, and above an Enterprise package usage is either billed as overage or paused, depending on how the account is set up.
  • • For agencies, each full client workspace adds $399 a month, so the bill scales with the client list rather than with prompts.

Integrations and support

What Profound connects to, and what it commits to in writing.

Integrations

Google AnalyticsCloudflareAWSAkamaiFastlyGoogle Cloud PlatformVercelNetlifyWordPressAPI (Enterprise only)

Support

The free trial includes no support. Enterprise support is configured per contract from email, a dedicated Slack channel and a dedicated specialist on a 24-hour SLA, the only published response-time commitment in this category. The integration list is the broadest here and unusual in kind: CDN and hosting platforms alongside analytics, which is what lets it read agent traffic at the edge. API access and data exports are Enterprise-only. Checked 15 October 2026.

Email (Enterprise option)Dedicated Slack (Enterprise option)Dedicated specialist, 24-hour SLA (Enterprise option)None on the free trial

Analysis

Two measurements, and why the second one matters

Almost every tool in this category works the same way: it asks assistants a set of questions on a schedule and records whether you were named. That is sampling, and sampling has a known weakness. It tells you what an engine said to a synthetic asker at a moment in time, and it cannot tell you whether anybody actually arrived.

The edge integrations answer the second question directly. By reading traffic at the CDN or host, the product observes AI crawlers and agents reaching your pages, which is a record drawn from your own infrastructure rather than from a rehearsal. When someone senior asks whether any of this is real, a server log is a considerably better answer than a visibility index. We have not run this on a live account, so treat the capability score as a reading of published specification rather than of output we have seen.

Buying it without a price

The harder question is commercial. Profound sells to brands in two steps: a week-long trial on a prompt set it chooses, then a contract it prices for you. That is a normal way to buy enterprise software and an unusual one in this category, where most rivals publish a monthly figure. It also means the comparison a shortlist wants to make, Profound against a $250 or an $80 plan, cannot be made from public pages.

The trial does not close that gap on its own. A week of readings tells you what the dashboards look like and little about whether your own buying questions are answered well. Its useful job is narrower: it lets you connect a CDN and see the agent traffic report on real data, which is the part of the product hardest to judge from a specification.

So treat the quote as the product. Ask for the smallest configuration that covers the engines your buyers use, the API if your data needs to live elsewhere, and the support level you would actually rely on, then compare that figure, not the trial, against the published alternatives.

Alternatives to Profound

Where another tool in the category fits a reader better.

Scrunch AI

Choose this if you want a published price for persona modelling, page-level audits and agent traffic, and four assistants on the $250 plan cover where your buyers ask.

Read review

Otterly.AI

Choose this if the budget must be small and knowable. Nothing like the depth, but every figure is published and programmatic access arrives early.

Read review

AIclicks

Choose this if analytics and programmatic access matter more than depth, and you want both at a published price rather than through procurement.

Read review

What to ask before you buy

Aimed at what the public site cannot settle.

  1. What does Enterprise cost, and what is the smallest configuration including the API and single sign-on?
  2. Which CDN and hosting connections are supported at the tier being quoted, and what does implementation involve on our side?
  3. Is the 24-hour specialist SLA included in the quote or an option on top, and what is the escalation path if it is missed?
  4. How is edge traffic attributed to a specific assistant, and what is the margin of error?
  5. Which assistants are included in the quoted package, and can more be added mid-contract?

Frequently asked questions

How much does Profound cost?

There is no published price for brands. Profound's pricing page lists a free seven-day trial and a custom-priced Enterprise plan, and agencies can add full client workspaces at $399 a month each. Checked 15 October 2026.

What does the free trial include?

Fifty prompts from a recommended set, run daily for seven days on ChatGPT, Gemini and Google AI Overviews, with unlimited seats, Agent Analytics and a limited allowance of AI Marketer credits. It has no history, exports, API or support.

Does Profound have an API?

Yes, on Enterprise only, alongside CSV and JSON exports. The free trial has neither, so scoping any integration with your own systems requires a sales conversation and a quote.

Why does Profound connect to Cloudflare and AWS?

To read AI crawler and agent traffic arriving at your site at the edge. That gives it a second measurement taken from infrastructure you control, rather than one inferred by sampling replies. Peec AI, Otterly.AI and Scrunch AI also report AI bot traffic from server data, at published prices.

Does Profound commit to a response time?

Yes, at Enterprise: a named specialist on a 24-hour commitment, alongside a dedicated Slack channel. That is the only published turnaround we found anywhere in the category, and it is one reason the support score here is the highest of the twelve.

Profound or Scrunch AI?

Scrunch AI publishes a $250 Core plan with four assistants, persona modelling and agent traffic reporting, and keeps nine assistants for a quoted Enterprise plan. Profound sells only on a quote, with nine assistants and a written 24-hour support commitment that Scrunch does not publish. Choose Scrunch to start at a known price, Profound when procurement needs that commitment.

How did we assess Profound?

From the vendor's own published pages, read at source, most recently on 15 October 2026, and scored against the five review criteria. We have not used the product, so ease of use is left unscored rather than estimated.

Is Profound worth $399 a month?

For brands, $399 a month is not a price you can pay: Profound sells a free trial and then a quoted Enterprise contract, and the only $399 figure left is an agency client workspace. Whether the quote is worth it turns on two things nothing cheaper bundles together, up to nine engines with a written 24-hour support commitment, and edge traffic data on the same contract. If you need neither, Peec AI, Otterly.AI and Scrunch AI publish plans from $29 to $250.

Our verdict

This is what you buy when AI visibility has become an organisational concern rather than a marketing experiment. Procurement finds the sign-on controls, the response commitment and the named specialist it expects, and the edge connections give you a measurement sourced from your own servers. Price it carefully, though. No self-serve plan exists to set against cheaper rivals, and everything after the trial, the API and exports included, is an unpriced contract. Settle the smallest useful configuration before signing.

Visit Profound

Updated October 2026

How we assessed this

Research-based. Everything here comes from the vendor’s own published pages and verified third-party sources, read on the date below. Where we report a claim we could not check, the review says so. How we rank

CriterionWeightScore
Core capabilityHow well it does the job it exists for.30%9/10
Value and real costWhat you actually pay, and whether you can find that out before you buy.25%3/10
Ease of useSetup, day-to-day use and how long it takes to get something useful. Only scored when we have used it.20%Not scored
Integrations and extensibilityWhat it connects to, and whether your data can come back out.15%7/10
Support and documentationWhat is committed to in writing, and what you can read without a sales call.10%8/10

Revision history

  1. 2026-10-16Value score lowered from 6 to 3 after the self-serve plans were withdrawn; rating 4.0 to 3.5

    Value and real cost moves from 6 to 3, which takes the derived rating from 4.0 to 3.5. The 6 was scored against the $99 Starter plan, and Profound withdrew Starter and Growth in September 2026. A brand can now price a free seven-day trial and nothing after it: the product itself is a quoted Enterprise contract. The free trial and the published agency workspace price are why the score does not fall further. The other four scores are unchanged. Our AEO tools ranking made the same change on 15 October 2026.

  2. 2026-10-15Pricing rewritten after Profound withdrew its Starter and Growth plans; value score under review

    Profound removed its $99 Starter and $399 Growth plans from its pricing page in September 2026. Brands now get a free seven-day trial on 50 recommended prompts and three engines, then a quoted Enterprise contract, with unlimited seats on both. Everything on this page that described the two self-serve plans was rewritten from the pricing page as read on 15 October 2026. We were also wrong to keep saying no rival reads AI crawler traffic from your servers: Peec AI, Otterly.AI and Scrunch AI report it at published prices, so that claim is withdrawn. The value score of 6 was set against the $99 plan. It is unchanged in this pass because the same scores order our AEO tools ranking, and a rescore of both is awaiting the editor's approval.

  3. 2026-08-19Rewritten to the new review format; rating 3.5 to 4.0

    Rewritten to the rebuilt review format and rescored against the five review criteria rather than inheriting the AEO ranking score. The rating moves from 3.5 to 4.0. Nothing about the product changed: the review frame weights capability above cost transparency and does not credit the observable getting-started signals the ranking does, which suits a deep, well-supported product carrying a confusing price structure. The ranking is a separate assessment with its own criteria and is unaffected.

  4. 2026-08-12Integrations and support scored up after crediting the edge connections

    Integrations scored up from 4 to 7 and support from 5 to 8 after a category-wide audit. The CDN and hosting connections and the 24-hour response commitment had never been credited, and both are unmatched anywhere else on the ranking.

By Rajat Kapoor. SaaSInsight is funded by labelled placements and affiliate links. Some links may be paid — always labelled. Read our disclosure policy.